maammsnt

Privacy Policy

Last Updated: January 2024

Introduction

maammsnt B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maammsnt.top or use our fitness coaching services.

As a company registered in the Netherlands (KvK: C36214520, VAT: NL632002514B02), we comply with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.

Data Controller

maammsnt B.V. acts as the Data Controller for the personal information we process. Our contact details are:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our services, visit our website, or communicate with us. This information may include:

  • Personal identifiers (name, email address, phone number)
  • Contact information and communication preferences
  • Health and fitness information relevant to our coaching services
  • Payment and billing information
  • Website usage data and technical information
  • Information from cookies and similar tracking technologies

We may also collect information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behaviour.

How We Use Your Information

We explain how we use your information for various legitimate business purposes, including:

  • Providing and managing our fitness coaching services
  • Communicating with you about appointments, services, and updates
  • Processing payments and managing billing
  • Improving our services and developing new offerings
  • Ensuring the security and functionality of our website
  • Complying with legal obligations and protecting our rights
  • Marketing our services (with your consent where required)

The use of your data is based on various legal grounds under GDPR, including contract performance, legitimate interests, legal compliance, and your consent where applicable.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our fitness coaching services
  • Legitimate Interests: Improving our services, website functionality, and business operations
  • Legal Compliance: Meeting regulatory requirements and legal obligations
  • Consent: Marketing communications and optional data processing activities

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With service providers who assist us in operating our business (payment processors, email services)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Client information: Retained for the duration of our service relationship plus 7 years for legal and tax purposes
  • Marketing data: Retained until you withdraw consent or we determine it's no longer needed
  • Website analytics: Typically retained for 26 months
  • Financial records: Retained for 7 years as required by Dutch law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@maammsnt.top. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the following contact information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.